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DOCUMENT TITLE:  MASTER SERVICE AGREEMENT .
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Clause Heading
1 - Scope of Agreement.
2 - Definitions.
a - License of Solution to OJO.
b - Updates.
c - Features and Functionality Review.
4 - Rate Plans.
a - Supply of CPEs.
b - Fulfillment.
a - D3 Service Charges to OJO.
b - OJO Service Charges to Retail Subscribers.
c - OJO Service Charges to Wholesale Subscribers.
b - Implementation by D3.
8 - Technical Support.
d - Invoices.
e - Pricing Reviews.
7 - Branding.
a - Designation by OJO.
a - Operational Matters; Deliverables.
b - Disaster Recovery.
c - Service Levels.
(i) - General.
(ii) - OJOs Compliance Responsibilities.
(iii) - D3 Compliance Responsibilities.
(i) - Standard.
(ii) - Ownership and Control.
(iii) - D3 Requirements.
(iv) - D3 Reporting Obligations.
(v) - European Union Compliance.
(vi) - Risk Assessment.
(vii) - Internal Controls.
c - Data Security.
11 - Deliverables.
a - Service Data.
b - Management of Subscriber Relationship.
c - Status of Subscribers.
d - Continuity of Service.
(i) - Access.
(ii) - Subscriber Information.
13 - Term.
14 - Termination.
(iii) - Bankruptcy.
a - Termination for Breach.
(i) - Termination for Triggering Event.
(ii) - Termination for a Force Majeure Event.
(iii) - Termination for Convenience.
c - No Extension of the Term.
a - Transition.
b - Liabilities.
c - End of Term.
d - Survival of Obligations.
16 - Representations and Warranties.
17 - Taxes and Applicable Fees.
18 - Licenses Regarding Intellectual Property.
b - License to Confidential Information.
c - License to Marks.
d - Ownership of Marks.
e - Ownership of Intellectual Property.
f - License to Use OJO Property.
19 - Indemnification.
20 - Limitation of Liability.
21 - Publicity.
22 - Records and Audits.
a - Use of Confidential Information.
b - Representatives.
c - Subpoenas, etc.
d - Customer Proprietary Network Information.
e - Termination of this Agreement.
f - Non-Disclosure.
g - Remedies.
24 - No Warranties.
25 - No Solicitation.
a - Notices.
(i) - If to OJO, to:
(ii) - If to D3, to:
b - Independent Contractors.
c - No Third Party Beneficiaries.
d - Force Majeure.
e - Assignment; Binding Effect.
f - Construction and Interpretation.
g - Governing Law; Venue.
h - Entire Agreement; Amendments.
i - Waiver.
j - Severability.
k - Translation.
l - Non-Exclusive.
m - Counterparts.